Delivery Information

 

We are factory direct wholesale distributors. We accept your personal or business purchasing order through this website. We ship all items from Los Angeles, California by UPS or FedEx ground service for those who are buying online in the continental 48 states. If you are looking for buying big quantity or establishing long term business relation with us, please feel free to contact us. We will tell you your local wholesaler's contact number. So you can eight pick up by yourself or let them delivery to you from your local area. You can save not only a lot of shipping cost, but perhaps also the merchandise price. We are currently looking for more regional wholesale distributors. We also welcome any international business relationship. Please don't hesitate to contact us for further discussion.

Shipping and returns

Shop.CFM-USA.com is dedicated to offering you quality products at competitive prices with prompt shipment of your purchase. All listed items are in stock and will ship within 1-2 business days after your payment is received, accept for custom design products. 

We accept payment by Paypal, Visa, MasterCard, PayPal, money order/cashier's check.

We ship via UPS Ground service by default, so your item(s) get to you safely and quickly. However, we reserved our right to use any other carriers who provide better services for your shipment with the same freight that you paid. 

We accept your own shipping account such as UPS, FedEx and DHL… for your order. Let them direct charge your shipping cost. You pay product cost only to us. To do so, please shopping online and provide your carrier’s account number while checking out; check the proper check box and type your carrier’s account information and messages in customer’s note area. 

Your shipping address must be confirmed by Paypal. Normally we do not ship your item(s) to an address that without Paypal confirmation. If you want to ship to different address, please also type a note on your credit card while paying online. We will compare to your order for your safety purpose. We recommend shipping insurance. We will not be responsible for lost or damaged mail. We strive for 100% customer satisfaction, so please contact us if you have any problems with your purchase.

Cancellations

If you wish to cancel your order: 

1. you can notify us by email before we have shipped the goods to you; 

2. or, where goods have already been shipped, by returning goods to us in accordance with policy below.

Returns and refunds

You can return goods you have ordered from us for any reason at any time within 30 days of shipment for a full refund or exchange. The costs of returning goods to us shall be paid by you. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. The rights to return the goods to us will not apply in the following circumstances: 1. In the event that the item(s) has been used, opened bottle or can, you cannot return it for refund or exchange. 2. If any product has been made or customized specifically for you, you cannot return it for refund or exchange.